Technical Support

List of all CalAgenda departmental support providers: CalAgenda departmental support providers give technical help and perform account administration tasks such as resetting passwords or adding resources.

User's Guides: Oracle Calendar 9.0.4 resource guide; web client training manual, PDA user's guides.

Q & A

Examples of some questions you will find answered in the Knowledge Base:

• How do I get a CalAgenda account?
• I've forgotten my password. What do I do?
• CalAgenda: Access rights: Setting Up Viewing Rights
• Access Rights: Setting up scheduling rights
• How can I delete a meeting I proposed if I can't see the meeting on my calendar?

CalAgenda Tips articles
published in the BC&C Newsletter

• Using CalAgenda for vacation schedules
• Setting up a resource
• Is your CalAgenda User Name unique? What to do if it isn't
• Can everyone see my calendar? Setting your access rights
• Naming conventions, searching, and other helpful information on CalAgenda resources
• Some FAQs about PDAs
• Printing from CalAgenda
• Tips for opening agendas and resources
• Accounts including resources, and designate rights
• Exporting and importing data from CalAgenda
• Speed up your use of CorporateTime using shortcuts
• Admin accounts--what they are and why you want to use them
• First, a look at the service

Glossary and Icon Guide

Frequently Asked Questions

CalAgenda Class: a two-hour class on using CalAgenda, offered only to people whose departments are on the CalAgenda system. See the CAL PACT class handout, too. (PDF)