Frequently Asked Questions

• How can I delete a meeting I proposed on CalAgenda if I can't see the meeting on my calendar?
• What are the hours of the CalAgenda service?
• Synchronizing Oracle Calendar with a Palm
• Limiting viewing rights to your calendar
• Seeing resource numbers as well as names
• How do I copy items from one calendar to another?
• How can I get my agenda to open to weekly view by default?
• Forgotten password for off-line calendar
• What happens to old In-Tray entries?
• Visual indicators for non-displayed meetings
• Setting separate access rights for calendarsand notes.
• I have a problem with the Outlook Connector. (FAQs from the Oracle Technology Network.)

How can I delete a meeting I proposed on CalAgenda if I can't see the meeting on my calendar?

If you proposed a meeting, but deleted yourself from the list of invitees, the meeting will not appear on your calendar. Here's how you can find the meeting to delete it:

• Go to your in-tray and open the folder "Entries you've sent out". You should see the meeting in there. Click on it and press your "delete" key.
• If you don't see the meeting in there, it may be that it was so long ago that your in-tray is no longer showing it. You can change the settings on your in-tray to display everything. (This may be a lot!)
• Go to Tools (Preferences on the Mac client), then to In-tray. For "Sent", click the button "From The Last", then fill in the amount of time in the past that will cover the entry you are looking for. Click "OK" to close the box. Now go back to step one. The entry should now appear in your "Entries you've sent out" folder.

What are the hours of the CalAgenda service?

The CalAgenda service is available 24 hours a day, 7 days a week, except when daily backups of subscriber data are done between 12:00-12:30 a.m. More information

How can I synchronize my PDA with my CalAgenda calendar?

To get the software for synchronizing a Palm or PocketPC with CalAgenda, see the CalAgenda software page to download the Oracle Calendar synchronization tools. Information about setting up your Palm or PocketPC to work with CalAgenda is available in User's Guides.

Limiting viewing rights to your calendar

How can I limit access to my calendar so that only the people work with can see the deatils of my meetings. I would like others to be able to see only the times of meetings?

You can do this through setting up your access right. See Setting Access Rights for more information.

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How do I copy items from one calendar to another?

There are two ways to do this. The first, a simple copy and paste for single calendar entries preserves some but not all of the information associated with the entry. The second, a more involved process of exporting and importing date, enables you to make exact copies of single or multiple calendar entries.

Method 1: Copy and paste

This method is useful if, for example, you notice an event on another person's agenda that you would like to copy onto your own. To select the meeting, go to the Edit menu and choose Copy Meeting. Then, on your own agenda, choose Edit, and Paste. The meeting will be automatically pasted into the same time slot it had on the original agenda. The title, location, and details of the meeting will be preserved, but additional attendees and repetitions of the meeting will not appear in the copied version.

Method 2: Export and import

This method is useful if need to make exact copies of a number of events from one agenda to another. You do this by exporting data from one agenda to a file and importing the information in that file into another agenda. Here's an example of this done on a Macintosh:

Export to a file

1. Select Export Data... from the File menu to display the Export dialog. Select vCalendar File from the list of displayed export formats:

   

2. Click on the OK button to display the default export options:

   

3. Change the options to specify what you wish to export. In this example, I am exporting one week of my meetings, day events, and daily notes but not tasks:

   

4. Click on the OK button. A standard file dialog will be displayed prompting you to specify what to name the exported file and where it should be saved on your computer. For example:

   

5. Click on the Save button to begin the export.

Import from a file

1. Select Import Data... from the File menu to display the Import dialog. Select vCalendar File from the displayed list of import formats:

   

2. Click on the OK button. A standard file dialog will be displayed with which you can locate the exported calendar data file from which to input information into your agenda:

   

3. Locate the file and click on the Open button to continue with the import. A dialog of import options will be displayed which you can use to define the scope of information to be imported. In this example, I plan to import all meetings, day events, and daily notes but not tasks:

   

4. Click on the OK button to continue. The vCalendar Import dialog is displayed which allows you to one-by-one selectively import some entries but not others:

   

5. You can scroll through the calendar data or simply click on the Add All button to import everything in the file.

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How can I get my calendar to open to weekly view by default?

When I change the view of my calendar from daily (the default) to weekly, it goes back to daily view the next time I open Oracle Calendar. How can I make my agenda open to weekly view by default?

You need to quit Oracle Calendar while your agenda is displayed in a weekly view.

Oracle Calendar does not make changes to the options permanent until you quit the program. Furthermore, it remembers what windows you had open and in what view. So you also need to leave the program in the state you wish to return to it.

For example, if you have changed the default viewing columns in the address book, you need to leave the address book displayed when you quit Oracle Calendar. The next time you start the program, the address book will be open, using the display options you selected.

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How can I reset my password for my off-line calendar?

My on-line and off-line passwords are different, so that every time I attempt to log in, the system requests that I enter my off-line password as well. Unfortunately, I have forgotten my password so I can't sign in.

The simplest way to correct this problem is by deleting the local calendar cache. To remove it, first make sure the Oracle Calendar client is not running. Then,

On a Macintosh:

1. Find the following files and delete them:

   Oracle Calendar Data
   Oracle Calendar Index

2. Mac OS X: delete the "com.Oracle.Oracle Calendar.plist" file from the "Preferences" folder within the "Library" folder in your Home folder (aka ~/Library/Preferences).
   
   Mac OS 9: delete the "CorporateTime Prefs" file from the "Preferences" folder within the System Folder on the startup disk.

3. Launch Oracle Calendar. When you are prompted to download your calendar data, reply in the affirmative and wait until it completes.

On a Windows computer:

1. Locate and remove the files that make up the offline calendar database. They are:

   Xtmlocal.dat
   Xtmlocal.ndx

Launch Oracle Calendar. After you have signed in, it will ask if you want an offline agenda. This is up to you and depends on whether you think you will be working offline.

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What happens to old In-Tray entries?

By selecting In-Tray... from the Options menu, it is possible to specify the length of time for which "Accepted", "Sent", and "Refused" entries are displayed. For example:

What happens to an entry when it no longer lies within the specified range? Is it removed completely from the database or can it be retrieved later by changing the range of dates?

There is no automatic removal of entries in Oracle Calendar, nor any "aging out". The In-Tray preferences will only decide what is displayed, but the actual entries are permanently stored in the database until manually deleted or removed.

Regardless of how you've displayed the In-Tray, the actual agenda meetings will not be affected.

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How can I tell if there are calendar entries that are earlier or later in the day than the displayed range?

There are visual indicators for meetings that fall outside of the range that is currently displayed. Below the tool bar, to the left of the navigation arrows, there is a space that is:

Blank if all meeting are visible, and there are no meetings outside the displayed range of times.

It contains:

One Up Arrow: if there are meetings scheduled earlier than the displayed range of times

One Down Arrow: if there are meetings scheduled later than the displayed range of times

Two Arrows (one up, one down): if there are meetings scheduled both earlier and later than the displayed range of times.

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Is it possible to set access rights for Notes that are different from access rights for the main calendar?

No. While you can set different access rights for different persons, you cannot set different access rights for different kinds of CalAgenda content such as Daily Notes, Day Events, or Tasks. A single set of access rights controls all parts of CalAgenda.

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I have a problem with the Outlook Connector.

(See FAQs from the Oracle Technology Network.).

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